0 · This stop
1 · What we know going in, and how
Margaret, on earlier callsher answers, as she said them
The practicewritten instructions, the rules for each answer
The practice's schedule and chartnot connected in this build
Her recordOne file per patient, kept by the care line, on B+L's side. Every field carries the call that wrote it, when, and how sure.
Ellie, before she speaksreads it, and may only say back what an earlier call wrote down firmly. Anything half-known is left out.
The practice's chart (the EHR) is never read. The care line writes to it after the call, as FHIR: see chapter 3.
2 · The call
Try it yourselfBe Margaret
Ellie calls you. Answer however you like, out loud or typed. The practice's rules score your words, not Ellie.
Or watchHear the planned call
The reference call, as designed.
Not on a call
derived protocol
Pick one above. Ellie speaks first.
What she's collecting
3 · What we found out, and where it went
Her answers, in her words, and which way the rules sent her.
4 · What goes to the next call